Privacy Policy

Cookies and Turning Them Off

The site uses cookies to remember your preferences and to help us understand how the lobby is used. These are small text files stored on your device by your browser. If you disable cookies in your browser settings, you can still access the site, but some features may not work as smoothly. For example, your language choice might not be remembered between visits.

Who Data Is Shared With

We share your data only with analytics and hosting providers who act strictly on our instructions. These third parties are contractually bound to protect your information and may not use it for their own purposes. Your personal data is never sold to anyone. The site does not trade, rent, or otherwise transfer your information to third parties for marketing or any other commercial gain.

How Long Records Are Kept

Contact form submissions are retained only as long as necessary to complete your request and for a short period afterward for record-keeping. Once no longer needed, they are securely deleted. Server log data is kept for a limited period, typically a few months, to allow for analysis and troubleshooting. After that time, it is automatically erased from our systems.

Your Rights to Access or Delete Data

You have the right to request a copy of the personal data we hold about you. To do so, simply use the contact page on the site and describe what information you would like to see. You may also ask us to delete your data at any time by sending a request through the same contact page. We will comply with your request in line with Malaysian personal data protection law.

What We Collect and When

When you submit a contact form on the site, we collect the information you provide, such as your name, email address, and message. This is only gathered at the moment you choose to send it. Our web server also automatically records technical data each time you visit, including your IP address, browser type, and the pages you view. This happens regardless of whether you fill in a form.

Why Each Type Is Held

The information from contact forms is held solely to respond to your enquiry or request. It allows us to address your question or provide the assistance you need in a timely manner. Server logs are kept to maintain the security and stability of the platform, to diagnose technical issues, and to analyse general usage patterns so we can improve the site. None of this data is used to identify you personally.

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